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Ninaivu

FAQ

Worth knowing

The questions couples ask us most often before booking.

Before booking

How early should we enquire?

As soon as you know your date. We deliberately take on few weddings a year so that each one gets our full attention. Do enquire at short notice anyway — sometimes it works out.

What does it cost?

The range depends on how long we are there and whether you want a livestream. The Packages page shows the starting points. After your enquiry you receive a quote that matches how your day runs — with no hidden items.

Where do you travel?

Across Hesse, focused on Frankfurt and the Rhine-Main area. Weddings outside Hesse are possible on request.

Can we meet you beforehand?

Absolutely. Before any commitment we talk — by video or over a coffee. You should feel comfortable with us before we stand in the room on your most important day.

On the wedding day

How unobtrusive are you on our day?

Very. Our camera is small and usually sits on a slim tripod. We work without flash, without directing anyone, and without pulling you out of a moment. Most couples forget we are there after half an hour.

What happens if the schedule slips?

That is the normal case, not the exception. We plan in buffers and adapt. Your guests watching the stream see the current state, so nobody waits at a black screen.

Can we decide what gets filmed?

Yes. In the planning call we agree together which moments matter and which areas stay private. If you say during the day that the camera should be off, it is off.

Do you need anything from the venue?

A power socket nearby and, for the livestream, a stable internet connection on site. We sort that out directly with your venue in good time, so you do not have to.

Livestream and guests

Can our guests watch the stream without an account?

Yes. Your guests get a link and an access code — nothing more is needed. No account, no sign-up, no app.

Is the stream really private?

Yes. Your page is not publicly findable and can only be opened with the access code. It appears in no search engine.

What if the venue's internet fails?

We bring our own connection as a fallback. Should everything fail regardless, the recording continues — your film is made independently of the stream.

After the wedding

When do we get our footage?

A first short selection reaches you within a few days. The finished 360° film follows — exactly how long that takes is stated bindingly in your quote, rather than promised here.

Who owns the footage?

You do. You may watch, share and keep it privately. We show nothing publicly without your explicit prior consent.

Can we download the footage?

Yes. The released recordings are ready to download on your private wedding page.

How long does our wedding page stay online?

At least twelve months. We get in touch in good time beforehand so you can save everything — and extend it if you wish.

Still open?

Your question is not listed?

Just write to us — we answer honestly, even when the answer is no.